Privacy Policy

Last updated: May 31, 2026

1. Introduction

Freedom Cleaning Services, Inc.(“Freedom Cleaning Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using our website or services, you agree to the practices described here.

2. Information We Collect

We collect the following categories of information:

• Information you provide. Name, address, phone number, email, property details, service preferences, payment information, and any messages you send us when requesting a quote, booking a service, or contacting us.
• Service information. Records of the services we performed, the location, technician notes, and follow-up communications.
• Automatically collected information. Device type, browser, IP address, pages viewed, referring URL, and similar usage data collected through cookies and analytics tools.

3. How We Use Your Information

• Provide estimates, schedule appointments, and deliver cleaning services.
• Process payments and maintain customer records.
• Communicate with you about appointments, follow-ups, and customer support.
• Send service reminders or, with your consent, occasional promotions and updates.
• Improve our website, operations, and customer experience.
• Comply with legal obligations and enforce our Terms and Conditions.

4. How We Share Information

We do not sell your personal information. We share it only as needed to operate our business, including with:

• Service providers who help us run our business (for example, our online booking and scheduling platform, payment processors, email and SMS providers, and analytics services). These vendors are permitted to use your information only to perform services for us.
• Legal and safety reasons when required by law, court order, or to protect the rights, safety, or property of Freedom Cleaning Services, our customers, or others.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

5. Cookies and Analytics

Our website uses cookies and similar technologies to remember your preferences, secure your session, and measure site performance. You can control cookies through your browser settings. Disabling certain cookies may limit some site features. We may also use third-party analytics services that collect aggregated usage data on our behalf.

6. Text Messages and Email

If you provide your phone number or email, you consent to receive transactional messages about your quote, appointment, or account. We may also send occasional marketing messages if you opt in. You can unsubscribe from marketing email at any time using the link in any email, and you can opt out of marketing texts by replying STOP. Standard message and data rates may apply.

7. Data Retention

We retain personal information for as long as needed to provide services, maintain customer records, comply with tax and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

• Access and correction. You may request a copy of the personal information we hold about you and ask us to correct it if it is inaccurate.
• Deletion. You may ask us to delete personal information we hold about you, subject to legal and business-record retention obligations.
• Marketing preferences. You may opt out of marketing communications at any time.
• Do Not Track. Our website does not currently respond to browser Do Not Track signals.

To exercise any of these rights, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

10. Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Sites

Our website may link to third-party websites, including our online booking provider and social media pages. Their privacy practices are governed by their own policies, and we are not responsible for them. Please review their policies before sharing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when the policy was last revised. Continued use of our website or services after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Freedom Cleaning Services, Inc.
• 1104 Maybon Lane, Homedale, Idaho 83628
• Phone: (208) 921-3450
• Email: accounting@freedomcleaningservicesinc.com